How do you feel when you get criticized? Many people's first
reaction is often defensiveness, demotivation, antipathy and even
retribution.
I’ve had a number of clients say that on giving a supervisee a
deservedly poor performance review, in addition to no improvement, the
honest feedback was met with a formal complaint to HR.
Yet criticism, especially constructive criticism, is widely viewed as key to individual, organization, and societal progress.
My Psychology Today article today makes the case that while criticism is invaluable to
self-teaching computers, people aren’t computers. They have feelings,
which usually tip the scales toward minimizing criticism and maximizing
earned praise.