A Workover: "I'm Having Trouble With the Computer"

A caller to my show is having trouble at work "with the computer." The transcript of our exchange is my

PsychologyToday.com article today.

A Workover: A Lawyer who Stopped Out for Nine Years. Now Wants Back In

On my KALW-FM (NPR-San Francisco) radio program, I do Workovers: People phone in with their work problem and I try to help.  

Two days ago, on PsychologyToday.com, I posted the first of a series of edited transcripts of Workovers that might be particularly instructive.

Yesterday, I posted a second one. It's about a lawyer who stopped-out to raise kids and now wants back in.

Days of Our Work Lives: An unvarnished look at work today: Part II: Susan's Saga. Episode 12: The Fairy Tale

Days of Our Work Lives

Part II: Susan's Saga  

Episode 12

The Fairy Tale

In the previous episode, Susan landed her target job, albeit a temporary one, as an academic adviser at North Central Washington University. 

And unlike her baptism by fire at Rory's Ag Supply, her onramping at NCWU was textbook. Susan watched the best advisers conducting sessions and, after each, Susan was encouraged to ask questions. When she felt ready, she did some easy advising, with a master adviser watching and after each session offering feedback. Her boss told her the department's unofficial rules, the things that wouldn't appear in the employee handbook. For example, "We have a joking-around culture but never with the students or staff as the butt of the joke." Her boss said he had an open door and meant it. Each time she walked into his office, he smiled and she never felt rushed or demeaned. She thought, "I didn't think this existed any more in the real world."

The fairy tale continued, with Susan quickly becoming beloved by her fellow advisers and by students. Indeed, first-time visitors to the advising center would often ask if Susan was still taking on new advisees.

But the real world, alas, too often isn't all rainbows and fairy godmothers. One day, her boss walked into her office, his relaxed demeanor replaced by a furrowed brow. He sighed and said, "Susan, I told you the position was temporary but I didn't know how temporary. The dean has informed us that we have to replace 40 percent of our FTEs: 20 percent with computerized advising--some new artificial-intelligence thing--and 20 percent will be outsourced to a firm in India, which will cost us--when you count the benefits and protections--85 percent less. I just couldn't fight that. Susan, you could not have been more of a star. I'm so sorry."

"But if you say I'm so good, why can't you choose someone else?"

He sighed again: "Union rule: Last hired, first fired."

She was thinking of saying, "How come you administrators never think of outsourcing or automating yourselves," but she liked her boss and besides, didn't want to burn bridges--she'd need a great reference from him.

So Susan was, yet again, shoved back to the starting line. With her short tenure at each of her recent jobs, behind the starting line. 

The next episode is HERE. 

Onramping: Explaining a Gap in Your Employment

You've been unemployed for a long time. Perhaps you were a stay-at-home parent, were ill, in prison, or simply goofing off.

In this tough job market, how can you, with integrity, explain that to employers in a way that will get you hired over someone without a gap?

Onramping. That's the topic of my AOL.com article today. HERE is the link.