Showing posts with label evaluation. Show all posts
Showing posts with label evaluation. Show all posts
Sunday, May 4, 2025
Monday, November 18, 2024
Friday, October 4, 2024
Monday, May 13, 2024
Saturday, April 27, 2024
Thursday, January 12, 2017
Subjectivity in Performance Evaluations
Often, workplace advice is too pat. For example, "Have measurable goals."
Fact is, quality is difficult to quantify. Can we quantify a psychotherapist’s performance? A musician’s? A writer’s?
In fact, if we attempt to quantify quality, we likely reduce our judgments' validity. To reduce an employee’s performance to a number is, well, reductionistic.
That’s true even of the ostensibly quantifiable jobs such as sales. Whether or not a salesperson meets the quota tells only part of the story. To what extent did the salesperson omit details about the product that might have appropriately led the customer to choose a competitor’s product? To what extent did the salesperson spend time helping the customer even though it didn't directly result in more sales? Don't those things count?
My PsychologyToday.com article today presents a dialogue that dramatically addresses the issue of subjectivity in the workplace. Its goal is not to provide a pat answer because none is possible but hopefully to add nuance to your dealing with subjective decisions and to increase empathy for the person on the other side of the table.
Fact is, quality is difficult to quantify. Can we quantify a psychotherapist’s performance? A musician’s? A writer’s?
In fact, if we attempt to quantify quality, we likely reduce our judgments' validity. To reduce an employee’s performance to a number is, well, reductionistic.
That’s true even of the ostensibly quantifiable jobs such as sales. Whether or not a salesperson meets the quota tells only part of the story. To what extent did the salesperson omit details about the product that might have appropriately led the customer to choose a competitor’s product? To what extent did the salesperson spend time helping the customer even though it didn't directly result in more sales? Don't those things count?
My PsychologyToday.com article today presents a dialogue that dramatically addresses the issue of subjectivity in the workplace. Its goal is not to provide a pat answer because none is possible but hopefully to add nuance to your dealing with subjective decisions and to increase empathy for the person on the other side of the table.
Labels:
evaluation,
gender card,
performance review,
race card
Monday, November 7, 2016
Becoming a Better Judge
University of Chicago Assistant Professor Ed O’Brien studies how
accurately we appraise ourselves. For example, are we, overall, better
people than we used to be? And how accurate are our specific
predictions, for example, how likely we are to lose weight? O’Brien also
looks at what affects our recommendations’ accuracy, for example, what
movie to see? Finally, he goes beyond description and opines on how we
might actually improve rather than just think we’re improving.
Pacific Standard named Ed O’Brien one of the Top 30 Thinkers Under 30. His research has been profiled on NPR, The Atlantic, TIME, New York Times, and Wall Street Journal. He is my PsychologyToday.com Up-and-Comer interview today.
Pacific Standard named Ed O’Brien one of the Top 30 Thinkers Under 30. His research has been profiled on NPR, The Atlantic, TIME, New York Times, and Wall Street Journal. He is my PsychologyToday.com Up-and-Comer interview today.
Labels:
evaluation,
judgment,
prediction
Saturday, October 31, 2015
Getting and Giving More Feedback
Scarier than any Halloween frights is the fear of getting and giving feedback.
In my PsychologyToday.com article today, I offer ways to make getting and giving feedback easier and more valid.
In my PsychologyToday.com article today, I offer ways to make getting and giving feedback easier and more valid.
Labels:
evaluation,
feedback,
performance review,
review
Sunday, September 6, 2015
In Praise of Judgmentalness
In our egalitarian ethos, we're far safer saying an idea is a "different perspective" than that it's a worse one.
In my PsychologyToday.com article today, I make the case that we should be more judgmental.
In my PsychologyToday.com article today, I make the case that we should be more judgmental.
Labels:
evaluation,
judgmentalness,
merit,
meritocracy,
redistribution
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